June 25th, 2015

Need to call HMRC? Good luck!

New statistics released from HMRC show a shocking decline in dealing with the phone calls they receive.

In March 2014 there were 379,502 calls that went unanswered. In March 2015 the figure had shot up to 1,789,542.

Although HMRC have announced an additional 3,000 call centre staff we’d worry about whether the new staff have the necessary knowledge and experience to deal with anything out of the ordinary.

Share this post

Filed under

Freelancers HMRC

Managing Director

Jonathan trained as a chartered accountant with Price Waterhouse (now PWC) in Liverpool before becoming a small business services manager for Grant Thornton in Warrington. He also spent three years as the financial controller for Brookside and Hollyoaks (not that he ever mentions it!).

Jonathan is recognised as a specialist in the entertainment industry and is often called upon to provide training courses and seminars for media professionals. He's also a bit of a technology geek and has been recognised with the accountancy industry as one of the most progressive accountants in the UK.
Outside of work Jonathan is very proud to be the Treasurer of the Tim Parry Johnathan Ball Foundation for Peace and to be on the Council of the Liverpool Institute of Performing Arts (LIPA)

Give a Goat

Give us a referral and we will donate a goat to a family in Africa

Find out more

Our Newsletter

Enter your email address to subscribe to our mailing list.
  • This field is for validation purposes and should be left unchanged.